Terms and Conditions | OnyxSora
Effective Date: March 5, 2025
Welcome to OnyxSora. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from OnyxSora, you agree to comply with these terms. Please read them carefully before using our website.
1. General Use
By using OnyxSora, you agree to:
- Use our website for lawful purposes only
- Provide accurate and complete information when making a purchase
- Not engage in any activity that may harm the website, its content, or its functionality
We reserve the right to modify or discontinue any part of our website without prior notice.
2. Product Information and Availability
We strive to provide accurate product descriptions, images, and specifications. However, OnyxSora does not guarantee that all product details will be error-free. In case of incorrect information, we reserve the right to cancel or adjust an order before shipment.
Product availability is subject to change. If an item is out of stock after purchase, we will notify you and offer alternatives or a refund.
3. Pricing and Payments
All prices on OnyxSora are listed in US dollars and are subject to change. Prices do not include shipping fees, taxes, or additional charges, which will be calculated at checkout.
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Bank transfers (for bulk orders)
By placing an order, you authorize us to charge your selected payment method. If a transaction is declined, the order will not be processed.
4. Shipping and Delivery
We offer shipping within the United States, with estimated delivery times as follows:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Free Shipping: Available for orders over $500
Once an order is shipped, a tracking number will be provided. OnyxSora is not responsible for delays due to weather, carrier issues, or unforeseen circumstances.
5. Order Cancellations and Modifications
Customers may request order cancellations or changes within 24 hours of purchase. Once an order is processed, it cannot be modified.
To request a cancellation, please contact OnyxSora at info@onyxsora.xyz or call 541-297-4192.
6. Returns and Refunds
We offer a 30-day return policy for eligible items. Returned products must be in original condition with all packaging and accessories included. Please review our Refund and Return Policy for full details.
Refunds will be issued to the original payment method within 7-10 business days after approval.
7. Warranty and Support
All air conditioning units come with a manufacturer’s warranty. Warranty coverage varies by product, and customers are responsible for following proper installation and maintenance procedures.
For warranty claims or support, please contact our customer service team.
8. Intellectual Property Rights
All content, images, logos, and trademarks on OnyxSora are the property of OnyxSora and may not be copied, distributed, or modified without permission. Unauthorized use of our intellectual property may result in legal action.
9. Limitation of Liability
OnyxSora is not responsible for:
- Indirect or consequential damages arising from product use
- Errors or interruptions on our website
- Third-party links or content found on our site
Customers are responsible for proper installation and use of purchased products.
10. Google AdSense Compliance
We adhere to Google AdSense policies by maintaining transparency, protecting user data, and providing a secure shopping experience. Our Terms and Conditions align with industry standards to ensure fair and ethical business practices.
11. Privacy and Data Protection
We are committed to protecting customer privacy. Personal data collected during transactions is used strictly for order processing, customer support, and service improvement. For more details, review our Privacy Policy.
12. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state of Oregon. Any disputes arising from these terms will be resolved in accordance with applicable legal regulations.
13. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting. It is the responsibility of users to review this page periodically.
14. Contact Us
For questions regarding these Terms and Conditions, please reach out to us:
📍 Address: 4333 New Street, Coos Bay, Oregon, United States
📞 Phone: 541-297-4192
📧 Email: info@onyxsora.xyz
🌍 Website: OnyxSora
Thank you for choosing OnyxSora! We appreciate your trust and look forward to serving you. 😊