Payment Policy | OnyxSora
Effective Date: March 5, 2025
At OnyxSora, we are committed to providing a secure, transparent, and convenient payment process for all our customers. This Payment Policy outlines the payment methods we accept, transaction security, billing processes, taxes, and other important details to ensure a seamless purchasing experience. By placing an order on OnyxSora, you agree to the terms and conditions outlined in this policy.
1. Accepted Payment Methods
To provide flexibility and convenience, we accept the following payment options for all purchases made on OnyxSora:
- Credit and Debit Cards: Visa, Mastercard, American Express, and Discover
- PayPal: A secure and fast payment option for all online transactions
- Bank Transfers: Available for bulk orders or corporate clients (subject to prior approval)
- Buy Now, Pay Later Services: We partner with third-party financial providers to offer flexible installment plans for eligible customers
- Cryptocurrency Payments: Select cryptocurrencies may be accepted for high-value transactions upon request
All transactions must be completed in U.S. dollars (USD). Additional charges may apply if your bank or payment provider imposes foreign transaction fees.
2. Secure Payment Processing
Ensuring customer security is our top priority. All payments on OnyxSora are processed through encrypted and PCI DSS-compliant gateways to protect your financial information.
We employ industry-leading security measures, including:
- SSL Encryption: All transactions are securely processed with Secure Socket Layer (SSL) encryption
- Fraud Detection Systems: Advanced fraud monitoring tools to prevent unauthorized transactions
- Data Protection: We do not store or retain credit card details after a transaction is processed
If we detect any suspicious activity, we may require additional identity verification before completing an order.
3. Payment Authorization and Order Processing
Once an order is placed, the following steps are taken to ensure a smooth transaction:
- The payment method is verified and authorized at checkout
- You will receive an order confirmation email with transaction details
- Orders are processed for shipment within 1-3 business days after successful payment approval
- If a payment is declined, the order will be automatically canceled, and you will be notified via email
Customers are responsible for ensuring sufficient funds are available in their selected payment method before completing a transaction.
4. Taxes and Additional Charges
All purchases may be subject to applicable state, federal, or local sales taxes based on the shipping destination. The total tax amount will be calculated at checkout.
- Sales Tax: Collected where required by law
- Import Duties and Customs Fees: International customers may be responsible for additional duties and taxes imposed by their country’s customs authority
- Processing Fees: Certain payment methods (such as cryptocurrency transactions) may incur additional processing fees, which will be displayed before finalizing the purchase
5. Payment Issues and Failed Transactions
If a payment fails or an issue arises during checkout, consider the following:
- Ensure your billing information matches the details on file with your payment provider
- Check with your bank or financial institution for potential transaction blocks
- Contact OnyxSora customer support for assistance
If multiple payment attempts fail, we recommend using an alternative payment method to complete the purchase.
6. Refunds and Payment Reversals
If you qualify for a refund based on our Refund and Return Policy, the refund will be processed back to the original payment method.
- Credit/Debit Card Refunds: Typically take 7-10 business days to appear in your account
- PayPal Refunds: Processed within 3-5 business days
- Bank Transfer Refunds: May take up to 10-14 business days depending on your bank’s policies
- Cryptocurrency Refunds: Subject to exchange rate fluctuations and processed within 5-7 business days
Refunds do not include non-refundable processing fees (if applicable), and shipping charges are not eligible for reimbursement unless the return is due to an error on our part.
7. Installment Plans and Financing
For customers looking for flexible payment options, OnyxSora partners with third-party financial providers to offer installment plans.
- Eligibility is subject to credit approval by our financing partners
- Interest rates and payment terms vary by provider and order value
- Failure to meet installment deadlines may result in penalties or additional fees
For more information on financing options, contact info@onyxsora.xyz.
8. Google AdSense Compliance
To maintain full transparency and align with Google AdSense policies, OnyxSora ensures that all payment terms are clearly defined and easily accessible. Our checkout process is designed to provide a secure and trustworthy shopping experience, ensuring compliance with online advertising and financial regulations.
9. Disputed Payments and Chargebacks
If you believe there is an error in your payment or an unauthorized charge, please contact us immediately.
- Customers must notify us within 7 days of an incorrect charge for resolution
- Chargebacks filed without prior contact may result in account suspension or future order restrictions
- We reserve the right to contest fraudulent or unjustified chargeback claims with supporting transaction documentation
To avoid unnecessary disputes, please review all order details carefully before completing a purchase.
10. Changes to the Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Changes will take effect immediately upon posting, and customers are encouraged to review this page periodically for updates.
11. Contact Us
For any questions or assistance related to payments, please reach out to us:
📍 Address: 4333 New Street, Coos Bay, Oregon, United States
📞 Phone: 541-297-4192
📧 Email: info@onyxsora.xyz
🌍 Website: OnyxSora
Thank you for shopping with OnyxSora! Your trust and satisfaction are our top priorities. 😊